1. Introduction

Welcome to Terraflock ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social networking platform and related services (collectively, the "Service").

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy applies to all users of Terraflock, including visitors to our website and users of our mobile and web applications.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Username, email address, and password when you create an account
• Profile Information: Display name, bio, profile picture, and other information you choose to share
• Content: Posts, comments, messages, and other content you create and share
• Communication Data: Messages you send to other users and customer support communications
• Preferences: Settings, notification preferences, and privacy choices

2.2 Information We Collect Automatically

• Usage Data: How you interact with our Service, features used, and time spent
• Device Information: Device type, operating system, browser type, and IP address
• Location Data: General location information (if you choose to enable location services)
• Log Data: Server logs, error reports, and performance data

2.3 Information from Third Parties

• Social Media: Information from social media platforms if you choose to connect your accounts
• Analytics Providers: Aggregated usage statistics and performance metrics

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Provide, maintain, and improve our social networking platform
• Enable you to create and share content
• Facilitate communication between users
• Personalize your experience and content recommendations

3.2 Safety and Security

• Detect and prevent fraud, abuse, and harmful content
• Enforce our Terms of Service and Community Guidelines
• Protect the rights and safety of our users and the public

3.3 Communication

• Send you important updates about our Service
• Respond to your inquiries and provide customer support
• Send you marketing communications (only with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 With Your Consent

We may share your information when you explicitly consent to such sharing.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, such as:

• Cloud hosting providers
• Analytics services
• Customer support tools
• Payment processors (if applicable)

4.3 Legal Requirements

We may disclose information if required by law or to:

• Comply with legal obligations
• Respond to lawful requests from government authorities
• Protect our rights, property, or safety
• Prevent fraud or other illegal activities

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Regular security assessments and vulnerability testing
• Staff Training: Regular training for our team on data protection best practices

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

• Request a copy of your personal information
• Export your data in a machine-readable format

6.2 Correction and Updates

• Update or correct your personal information
• Modify your account settings and preferences

6.3 Deletion

• Request deletion of your personal information
• Delete your account and associated data

6.4 Restriction and Objection

• Restrict certain processing of your information
• Object to processing for marketing purposes

6.5 Data Portability

• Receive your data in a structured, commonly used format
• Transfer your data to another service provider

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Service:

7.1 Types of Cookies

• Essential Cookies: Necessary for the Service to function properly
• Analytics Cookies: Help us understand how you use our Service
• Preference Cookies: Remember your settings and preferences

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Data: Retained until you delete your account
• Content: Retained until you delete it or your account
• Log Data: Typically retained for 12 months
• Legal Requirements: Some data may be retained longer for legal compliance

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice in our Service

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us